Our experienced receptionists will answer calls in your company name with a custom greeting determined by you. Our team can assist callers with basic information about your business, warm-transfer calls to you and/or other staff members or take caller details and send them to you as an email. This allows you to prioritise your day and return calls at a suitable time for you.

Australian Owned & Operated. Never Miss A Call Again!

Australian receptionists

Your calls are answered by a real person, based in Australia, to give a true representation of your business.

24/7 live call answering

We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.

Customised greetings

Custom call greetings and scripted responses to customer questions ensure a seamless caller experience.

Appointment bookings

Email client details directly via your online form on your website. Never miss an opportunity again.

No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.

Week To Week No Lock In Contracts - Cancel Anytime!

Many callers hang up when their call goes to voicemail, so you can miss out on vital conversations or leads.  Ensuring your calls are answered by a live person, increases customer satisfaction, builds loyalty and improves your opportunity to create a rapport and obtain caller details. Live call answering also allows you to screen calls, as you can advise your receptionist to transfer or take messages for only those call types you wish to receive.  Once answered, you can see each message as it’s taken and prioritise who you will call back first. Live call answering increases revenue through better customer connections, reduces costs as you’re not paying for a full time receptionist and helps you to be more efficient with your time.
Yes! LD Management is a privately-owned Australian company and we have Australian-based receptionists answering all calls for businesses in Australia.
Yes, our receptionist can answer calls you’d usually miss.  You may be on another call or simply unable to answer because you’re busy at the time. Our receptionists will take a detailed message and send to you instantly by email. Many clients who subscribe to our service are surprised when they learn how many calls they’d been missing prior to having their calls answered by LD Management.
No.  If you have a 1300 or 1800 number, you can request to port it across to save costs.  If you already have a local number, simply forward calls from your existing phone number to the unique number we provide.  We can work with any existing scenario, just ask.